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The Sensor Exchange Program (SXP®) takes the work out of calibration, the ChemDAQ Performance Promise guarantees support when you need it.

All sensors require routine calibration in order to maintain the integrity of the system and the ability to accurately detect their target gas. While most systems require users to perform frequent calibrations on-site, ChemDAQ’s unique Sensor Calibration/Exchange Program (SXP) helps to ensure a safe work environment by providing timely and consistent factory calibrated sensors for any Steri-Trac® Area Monitor. We perform the necessary, routine calibration of sensors at our factory and coordinate the swap with appropriate personnel at your facility.

All ChemDAQ products work in conjunction with our exclusive yearly service agreement. We provide scheduled exchange of pre-calibrated sensors at (typically) 4 month intervals. Sensor modules are plug & play- simply swap and return the used sensor in the shipping container provided using the pre-addressed, prepaid return shipping label.

ChemDAQ’s Performance Promise ensures you get the support you need, when you need it.

If you experience sensor issues or are uncertain of accuracy during the SXP® period, simply contact ChemDAQ Technical Services for support. Our technicians will evaluate the situation, and provide assistance regarding a solution. If after consulting with our team performance is in question, we will provide an exchange even if it’s outside the scheduled exchange cycle. We’re here to make sure you get the best support possible and the greatest benefit from our products.

Contact

ChemDAQ Incorporated
300 Business Center Drive
Suite 330
Pittsburgh, PA 15205

Phone
(412) 787-0202

Toll Free
(800) 245-3310

Fax
(412) 788-2526